Zero Trust Network Access (ZTNA) Automation & IAM Developer

Job description

**Job Description**

**Where you’ll work:** São Paulo, Brasil (Remote)

**Engineering/Product at GoTo**

We’re trailblazers in remote work technology—building powerful, flexible solutions that empower everyone to live their best life, both at work and beyond.

With us, you’ll have the opportunity to chart new paths and help redefine how the world works.

For us, AI isn’t just a buzzword; it’s a tool we use to deliver real, practical value to our customers and teams.

We focus on solving meaningful problems, not just adding features for the sake of using AI.

Here, growth takes many forms: you can expand your skills, take on new challenges, lead initiatives, and explore creative ideas.

Join a GoTo product team and play a key role in transforming the workplace for millions of users worldwide—your work will truly make a difference

**Your Day to Day**

**As a Zero Trust Network Access (ZTNA) Automation & IAM Developer** **you would be working on:**

+ Configure, deploy, and maintain our ZTNA solutions in line with security and access policies.
+ Contribute to the automation of routine ZTNA administrative tasks using scripting (such as Python or PowerShell) and our ZTNA solutions APIs.
+ Integrate our ZTNA solutions with identity providers (e.g., Azure AD, Okta), supporting implementation of SSO, SCIM, and MFA.
+ Implement and manage user/group provisioning and policy assignments within ZTNA and associated IAM platforms.
+ Monitor and troubleshoot issues related to user access, connectivity, and security configurations, escalating complex issues as needed.
+ Participate in audits, compliance checks, and reporting for security and IAM posture in the ZTNA environment.
+ Collaborate with networking, IAM, and security teams to optimize access controls, policies, and user experience.
+ Maintain detailed documentation on configurations, automations, incidents, and changes.
+ Daily administration of our ZTNA solution with On-call duties.

**What We’re Looking For**

**As a Zero Trust Network Access (ZTNA) Automation & IAM Developer, your background will look like:**

+ Bachelor's degree in computer science, Cybersecurity, Information Technology, or relevant field.
+ 3+ years of hands-on experience with Zero Trust Network Access (ZTNA) solution or similar cloud security/IAM platforms (e.g., Cisco Umbrella, Palo Alto Prisma, ZScaler, Netskope).
+ Practical experience with integrating and managing identity providers (such as Azure AD, Okta, Ping Identity), including SSO/SAML, SCIM, and MFA.
+ Proficient in scripting or automation tools (Python, PowerShell, or equivalent) for routine administrative tasks, especially in cloud security tools.
+ Solid understanding of networking protocols and security concepts (TCP/IP, DNS, proxies, RBAC).
+ Experience supporting compliance and audit activities related to IAM and cloud security solutions.

**What We Offer**

At GoTo, we believe in supporting our employees with a comprehensive range of benefits designed to fit your life—at work and beyond.

Here are just some of the benefits and perks you can expect when you join our team:

+ Comprehensive health benefits, life and disability insurance, and fertility and family-forming support programs
+ Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days
+ Tuition and reading reimbursement programs to support your continuous learning and professional growth
+ Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching
+ Employee programs—including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program—to amplify your connection and impact.

At GoTo, you’ll find the flexibility, resources, and support you need to thrive—at work, at home, and everywhere in between.

You’ll work towards a shared goal with an open-minded, cohesive team that’s greater than the sum of its parts.

We’re committed to creating an inclusive space for everyone, because we know unique perspectives make us a stronger company and community.

Join us and be part of a company that invests in your future, where together we’ll **Be Real** , **Think Big** , **Move Fast** , **Keep Growing** , and stay **Customer Obsessed** .

Learn more (https://www.goto.com/company/corporate-responsibility) .

At GoTo, we’re bold enough to imagine a world of work without limits—where curiosity and AI-driven innovation fuel our constant growth.

As the leader in cloud communications and IT, we solve real-world challenges through practical, cutting-edge solutions and an unwavering customer-first mindset.

Our culture is rooted in inclusion, ownership, and transparency, fueling an environment where every voice contributes to both personal and collective achievement.

Here, collaboration sparks bold ideas, and authenticity is celebrated—empowering you to adapt, evolve, and make a real impact.

Join GoTo, and help shape the future of work while accelerating your own growth alongside exceptional people who are redefining what’s possible.
GoTo, Inc.

is committed to providing equal opportunity in employment to all employees and applicants for employment.

No employee or applicant shall be discriminated against in the terms and conditions of employment on the basis of race, color, religious creed, gender, sex, pregnancy, religion, marital or domestic partner status, age, national origin, ancestry, physical or mental disability (including AIDS/HIV), medical condition, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, application for or denial of family and medical care leave and/or pregnancy disability leave, or any other basis protected by federal, state or local law or ordinance or regulation.

GoTo, Inc.

also prohibits discrimination based on the perception that anyone has one of these characteristics or is associated with a person who has or who is perceived as having any of those characteristics.

Required Skill Profession

Other General