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Urgent! Assistente de Atendimento ao Cliente - Brooklin/SP Job Opening In São Paulo – Now Hiring GTO RH
Empresa distribuidora de equipamentos, localizada na região do Brooklin em São Paulo contrata profissional para atuar com atendimento à clientes.
Requisitos:
- Ensino médio completo;
- Desejável ensino superior cursando ou completo;
- Experiência anterior em atendimento ao cliente e/ou suporte a vendas;
- Conhecimento em SAP e SalesForce.com.
(Desejável, mas não obrigatório);
- Habilidades de comunicação verbal e escrita;
- Capacidade de organização, atenção aos detalhes e proatividade na resolução de problemas;
Principais Responsabilidades:
- Atendimento ao Cliente:
- Atender e responder prontamente às solicitações de clientes via telefone, e-mail e outros canais.
- Gerenciar reclamações e resolver problemas, garantindo que todas as interações sigam os padrões de qualidade da empresa.
- Acompanhar os pedidos dos clientes, atualizando-os sobre o status e auxiliando em qualquer necessidade adicional.
Suporte a Vendas:
- Fornecer suporte administrativo à equipe de vendas, incluindo a preparação de documentos e a atualização de informações dos clientes.
- Auxiliar na criação e atualização de relatórios de vendas e performance no sistema.
- Gestão de Pedidos e Transações:
- Processar pedidos no SAP e garantir que todas as transações estejam de acordo com as políticas e normas da empresa.
- Realizar o acompanhamento e controle dos pedidos em todas as etapas, desde a entrada até a entrega final.
- Colaborar com as equipes de logística, finanças e vendas para solucionar problemas que possam afetar a entrega ou processamento de pedidos.
Monitoramento e Melhoria Contínua:
- Identificar e propor melhorias nos processos de atendimento e suporte a vendas.
- Acompanhar KPIs e metas estabelecidas pelo coordenador, garantindo a qualidade do atendimento e a eficiência do processo.
Comunicação e Colaboração Interna:
- Manter comunicação constante com a equipe de vendas e outras áreas envolvidas para assegurar alinhamento nas operações e garantir uma experiência de excelência ao cliente.
- Fornecer feedback constante à coordenação sobre questões recorrentes e oportunidades de melhoria no atendimento.
Competências:
- Orientação para o cliente
- Habilidade para multitarefa e gestão de tempo
- Capacidade de trabalhar em equipe e em ambiente de alta pressão
- Proatividade e foco em resolução de problemas
O que oferecemos:
- Contrato CLT
- Vale transporte e ticket refeição R$ 30,00/dia
- Plano de saúde
- Segunda a sexta-feira das 8 às 17 h
- Início previsto para 18/11/24
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Unlock Your Assistente de Potential: Insight & Career Growth Guide
Real-time Assistente de Jobs Trends in São Paulo, Brazil (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Assistente de in São Paulo, Brazil using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 579200 jobs in Brazil and 105193 jobs in São Paulo. This comprehensive analysis highlights market share and opportunities for professionals in Assistente de roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! GTO RH is currently hiring and seeking a Assistente de Atendimento ao Cliente Brooklin/SP to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Assistente de Atendimento ao Cliente Brooklin/SP Jobs São Paulo.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at GTO RH adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Assistente de Atendimento ao Cliente Brooklin/SP Jobs Brazil varies, but the pay scale is rated "Standard" in São Paulo. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
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