Head of LATAM Sales Operations, Global Sales Operations (AWS)

Job description

Head of LATAM Sales Operations, Global Sales Operations Amazon Web Services (AWS) enables customers of all sizes to run their applications on Amazon's industry‑leading cloud computing infrastructure.

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud.

Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support.

We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success.

This customer‑first approach is how we built the world's most adopted cloud.

Join us and help us grow.

We are looking for a Strategy and Sales Operations leader for the AWS LatAm (Latin America) Global Sales Operations team to help drive long‑term growth of the business.

The ideal candidate will be a hands‑on and motivated self‑starter who is passionate about using data and has a track record of leadership to help us measure and run every area of the business and influence decision‑making.

In this role, the candidate will develop and execute AWS LatAm business cadences, continuously evolve forecasting models, analyze historical results, and make business recommendations based on those analyses – all in an environment of rapid growth and increasing complexity.

As the COO to the VP of AWS LatAm and a member of the AWS LatAm leadership team, this role will develop, implement, and manage the business processes, systems, reports, and strategies that optimize business functions to meet organizational goals and initiatives.

The scope for LatAm Geo covers AWS markets across Latin America which are organized in 4 Areas – Mexico, Brazil, and an aggregation of multiple countries grouped under North LatAm (NOLA), and South LatAm (SOLA) respectively, each of which are managed by an Area Sales leader who reports to the VP Sales LatAm. This position manages the execution of Geo business targets and goals, headcount plans, market segmentation, and demand generation campaigns while proposing improvements to increase business effectiveness and drive desired results.

Key Job Responsibilities Serve as a key partner and advisor to the Vice President of AWS LatAm, supporting and/or representing them when needed.

Drive the operating model to support growth strategies, including Public Sector‑specific initiatives.

Support the execution and scaling of Generative AI initiatives to unlock data‑driven insights and support customer innovation.

Collaborate on the design, development, maintenance, and delivery of forecasting models, metrics, reports, analyses, and dashboards to drive key business decisions.

Serve as an active member of the AWS LatAm Geo leadership team, contributing to initiatives and decisions.

Lead the annual LatAm Geo/Area goals recommendations, budgeting, and ongoing forecasting processes.

Use metrics and supporting business dashboards to give visibility to senior management regarding business operations and customer segment performance.

Work cross‑functionally to drive overall sales organization readiness, including territory planning, investment guidance, and headcount allocation.

Help build and drive strategic change plans across the sales organization.

Assist in defining, landing, and executing strategic initiatives for the LatAm field sales teams.

Collaborate with internal end‑users and cross‑functional teams to incubate new programs and implement new initiatives with the field sales teams.

About the Team AWS values diverse experiences.

Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply.

If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform.

We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Here at AWS, it’s in our nature to learn and be curious.

Our employee‑led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer.

That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.

We value work‑life harmony.

Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, or related field.

10 years in a senior leadership role in Finance, Sales Operations, Business Development, e.g. the development and implementation of systems/tool utilized for CRM, sales compensation, revenue reporting, forecasting, sales force automation, etc.

Strong business‑process design experience.

Exhibits sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data‑driven analyses, and influencing results.

Able to operate successfully in a lean, fast‑paced organization, and to create a vision and organization that can scale quickly.

Strong written and verbal communication skills, with a track record of presenting to senior management.

Preferred Qualifications Experience working within a high‑growth, technology company would be highly beneficial.

MBA or other relevant advanced degree.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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Required Skill Profession

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