Technical Solutions Architect

Job description

Associate Solutions Architect – TestBox

Remote — Must be based in Rio de Janeiro or Niterói
$36,000 USD/year + equity & benefits

About TestBox

TestBox was founded with a bold mission: to fundamentally transform how software is bought and sold.

We're building an innovative platform that empowers buyers with transparent, interactive software experiences, while equipping sellers with powerful tools to deliver exceptional buying and onboarding journeys.

Our core technologies—synthetic data, intelligent orchestration, and our unique product graph—help teams achieve faster implementations, clearer insights, and increase trust with their customers.

At TestBox, we're not just improving demos; we're building the next generation infrastructure for software transactions, creating seamless experiences from initial interest to successful onboarding and beyond.

We're a fast-growing startup built by a team that values experimentation, velocity, and customer impact.

We're backed by world-class investors and are building a platform that's disrupting the traditional B2B sales motion.

Role Overview

As a Solutions Architect at TestBox, you'll be at the heart of our customer experience—designing, building, and delivering high-impact demo and POC environments that drive sales success for our customers.

You'll lead technical delivery, participate in agile rituals like standups and retros, and act as a trusted consultant to help customers design stories that resonate.

You'll also be expected to innovate and move fast—this isn't a role for someone looking to just “follow the playbook.”

To succeed here, you'll need to be curious, flexible, and scrappy.

You'll work cross-functionally with engineering, product, and go-to-market teams, and you'll use AI tools (including our own) daily to boost your productivity, generate data, and solve complex problems creatively.

Key Responsibilities

Project Ownership & Delivery

• Lead end-to-end implementation of customer demo and POC environments—from kickoff through delivery.
  
• Participate in daily standups, sprint planning, and retros; communicate blockers and drive timelines forward.
  
• Collaborate across customer engineering, solutions, and product teams to ensure smooth handoffs and clear technical execution.
  

Customer Storytelling & Consulting

• Help customers craft compelling demo narratives grounded in real-world buyer personas, workflows, and industry context.
  
• Design fictional yet realistic companies and user journeys to simulate how the product solves specific problems.
  
• Advise on best practices for demo structure, content pacing, and emotional resonance.
  

Environment Implementation

• Configure CRM, support, or comms tools with customized fields, workflows, and industry templates.
  
• Simulate real user behavior using automation, time-based triggers, and behavioral scripting.
  
  (We integrate AI-powered interactions where relevant to enhance realism)
  

AI-Driven Efficiency

• Leverage AI tools (including LLMs like OpenAI and Anthropic, automation platforms) to speed up data generation, ticket writing, and documentation.
  
• Continuously explore ways to innovate and disrupt traditional workflows using AI—TestBox is built on this mindset.
  

Documentation & Ticket Writing

• Create detailed technical tickets and documentation to support repeatable environment setup and engineering handoffs.
  
• Maintain internal knowledge resources for templates, industry scenarios, and technical edge cases.

Who You Are

• You're fluent in english.
  
• You're resourceful, autonomous, and outcomes-driven—comfortable leading projects with limited structure.
  
• You think like a builder, act like an owner, and communicate like a product manager.
  
• You thrive in startups: ambiguity excites you, pivots don't scare you, and you prioritize speed over perfection.
  
• You believe AI is a power tool, not a novelty—and you're already using it to make your work better and faster.
  
• You're comfortable translating between customer needs and technical systems, and enjoy being at the intersection of product, engineering, and sales.

Preferred Qualifications

• 3–5 years in Solutions Architecture, Sales Engineering, Implementation, or similar technical consulting roles.
  
• Ability to write and manage technical tickets and documentation for delivery teams.
  
• Familiarity with APIs, automation logic, and data formats like CSV and JSON.
  
• Experience working in agile environments (standups, retros, ticket grooming, etc.).
  
• Experience using AI tools (e.g., ChatGPT, Claude, text-to-speech engines, automation platforms) to drive efficiency, draft technical documentation, create demo content, or solve complex problems.
  
• Bonus: Familiarity with synthetic data or interactive storytelling in demos.
  
  Completion of AI-focused courses, certifications, or hands-on projects.

Why Join TestBox

• Shape the future of how software is bought and sold.
  
• Build with a team that values autonomy, curiosity, and experimentation.
  
• Use AI every day—not as a gimmick, but as a core productivity engine.
  
• Make a direct impact in a high-growth startup redefining the demo experience.
  

Benefits:

• Generous equity package for meaningful ownership
• Prioritization of your professional growth, with dedicated career development support
• Flexible, unlimited PTO with a minimum expectation for recharge
• Mental Health benefits
• Fitness allowances
• Learning allowances
• Remote and office setup allowances to ensure productive and comfortable working environments

Required Skill Profession

Computer Occupations