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Assistente de Atendimento ao Cliente Job Opening In Belo Horizonte – Now Hiring Petronius Solution / VNOVA


Job description

esumo da vaga
Atendimento operacional a clientes, motoristas e bases, tratamento de ocorrências de entrega e registro em sistemas, com foco em precisão e cumprimento de SLAs.
Principais responsabilidades
Receber e registrar solicitações por telefone/e-mail/sistema.
Tratar ocorrências básicas: insucesso de entrega, reagendamento e devolução; acionar responsáveis quando necessário.
Atualizar status em sistemas e manter histórico de atendimento.
Apoiar equipe operacional com conferência de rotas/expedição quando solicitado.
Informar desvios ao supervisor e seguir planos de ação definidos.
Requisitos mínimos (essenciais)
Ensino fundamental completo.
Experiência mínima em atendimento ao cliente ou apoio operacional (preferencialmente logística).
Digitação ágil e conhecimento básico de Excel.
Comunicação clara, organização e atenção a detalhes.
Disponibilidade para horário comercial
Diferenciais (opcionais, não eliminatórios)
Experiência com indicadores (SLA, FCR).
Expectativa de desenvolvimento e suporte
  • Local de trabalho: Belo Horizonte, MG
  • Regime de contratação de tipo: Efetivo – CLT
  • Jornada: Período Integral
  • Nível hierárquico: Assistente
VALORIZADO

Tempo de experiência: Entre 1 e 3 anos

HABILIDADES
  • Ótima comunicação
  • Microsoft Excel

Required Skill Profession

Information And Record Clerks


  • Job Details

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Unlock Your Assistente de Potential: Insight & Career Growth Guide


Real-time Assistente de Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Assistente de in Belo Horizonte, Brazil, highlighting market share and opportunities for professionals in Assistente de roles.

579200 Jobs in Brazil
579200
16113 Jobs in Belo Horizonte
16113
Download Assistente De Jobs Trends in Belo Horizonte and Brazil

Are You Looking for Assistente de Atendimento ao Cliente Job?

Great news! is currently hiring and seeking a Assistente de Atendimento ao Cliente to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Petronius Solution / VNOVA adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Brazil laws and regulations

What Is the Average Salary Range for Assistente de Atendimento ao Cliente Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Belo Horizonte. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Assistente de Atendimento ao Cliente?

Key qualifications for Assistente de Atendimento ao Cliente typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Assistente de Atendimento ao Cliente?

To improve your chances of getting hired for Assistente de Atendimento ao Cliente, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Assistente de Atendimento ao Cliente Job Success

Petronius Solution / VNOVA interview tips for Assistente de Atendimento ao Cliente

Here are some tips to help you prepare for and ace your Assistente de Atendimento ao Cliente job interview:

Before the Interview:

Research: Learn about the Petronius Solution / VNOVA's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Assistente de Atendimento ao Cliente interview at Petronius Solution / VNOVA, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Petronius Solution / VNOVA's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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